Delete your BookPoint account
BookPoint accounts belong to a business. The owner of the business can delete it, with all its accounts and data, from the BookPoint app or from the web panel.
How to delete it
- Sign in with the owner's account (the one that created the business).
- In the app: More → My account. On the web: your name in the menu → My account.
- Tap "Delete business" and enter your password to confirm.
- You will receive a confirmation email.
Only the owner can delete the business. If you are an employee, ask the owner to remove your user.
What happens
- Right away: the booking site and the panel close, every session is signed out and the subscription is canceled (no more charges).
- After 30 days: the panel users, the customers and their accounts, appointments, team, notices, consents, analytics, activity log, site content and uploaded files are deleted.
- Kept: invoices, credit notes, payments and refunds, with the business and customer details they were issued with, for as long as tax law requires.
Changed your mind?
Reply to the confirmation email within 30 days and we will cancel the deletion.
Customers of a business
If you booked with a business that uses BookPoint, your data belongs to that business: ask them to delete it.